Privacy Policy
Last updated: [date]
This policy explains what information Aurix ("we", "us") collects through aurixtv.com, why we collect it and how we handle it. By using the site or placing an order, you agree to this policy.
Information we collect
- Order details: your name, email address, optional WhatsApp number, main device, preferred payment method and the plan you chose.
- Support messages: anything you send us by email, including your email address.
- Basic technical data: such as browser type and pages visited, which your browser and our web host may record automatically.
How order details reach us
When you submit the order form, your order details are sent to us by email and as a WhatsApp notification to our team. Only our team receives these messages. No payment is taken on the order form itself.
How we use your information
- To process your order and send you a secure payment link
- To set up and activate your subscription
- To answer your questions and give you support
- To keep the site secure and prevent spam or abuse
Payments
We do not collect or store your card number on this website. Payment is made through the secure payment link we send you after your order.
Sharing your information
We do not sell your personal information. We only share it with service providers that help us run the service (for example our web host, email and messaging providers and payment providers), and when the law requires it.
How long we keep it
We keep your information only as long as needed to provide your service, handle support and refunds, and meet legal obligations. [Add your retention period.]
Your choices
You can ask us to see, correct or delete the personal information we hold about you by emailing aurix_support@aurixtv.com. Residents of some states, such as California, may have additional rights under state law.
Children
Our service is not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact
Questions about privacy? Email us at aurix_support@aurixtv.com. We reply every day from 9am to 11pm ET.